Jiashun has announced a comprehensive upgrade of its global service network to meet the increasing demand for high-performance food processing machinery. As more international food manufacturers adopt Jiashun’s complete frying lines, chocolate coating machines, tunnel cooling systems, battering and breading equipment, vegetable washing lines, and pasteurization units, the need for fast service response and professional technical guidance has grown significantly. Jiashun’s expanded service infrastructure aims to provide faster installation, improved maintenance efficiency, and reliable long-term support for factories worldwide.
The upgraded service network includes strategically positioned overseas engineers in Southeast Asia, Europe, South America, the Middle East, and Africa. These technicians specialize in equipment commissioning, production training, troubleshooting, and preventative maintenance. By reducing travel time and eliminating long-distance scheduling delays, Jiashun ensures that customers receive on-site service more rapidly than before.
In addition, the company has established advanced remote diagnostics capabilities. With integrated smart controllers on frying systems, tunnel coolers, steaming and blanching lines, and coating machines, Jiashun engineers can remotely monitor operational status, temperature fluctuations, motor performance, and alarm history. This allows technicians to pinpoint issues quickly, guide plant operators through troubleshooting steps, and prevent costly production downtime.
To further support global clients, Jiashun has increased its inventory of spare parts at multiple warehouse locations. Critical components such as heating tubes, conveyor belts, sensors, bearings, motors, and stainless-steel fittings can now be shipped more efficiently, ensuring continuous operation for high-output production lines. The company also developed a standardized spare-part recommendation list for each machine model, helping customers maintain optimal stock levels.
Multilingual after-sales support is another major improvement. Jiashun now offers customer service in English, Chinese, Spanish, Russian, Arabic, and French. This enhancement ensures clear communication during installation, technical training, and maintenance consultations, reducing operational misunderstandings and improving user experience.
The company has also introduced maintenance training programs designed for equipment managers and technical staff at food factories. These programs cover routine inspection procedures, safety protocols, troubleshooting skills, hygiene standards, and software operation. Training can be delivered on-site or through online video sessions, allowing factories to enhance their technical capabilities and minimize reliance on external support.
According to Jiashun’s International Service Director, the expanded service network is part of a long-term strategy to help clients achieve stable, efficient, and cost-effective production. With rising global demand for fried foods, coated snacks, confectionery products, pre-cooked vegetables, and pasteurized goods, timely support and reliable equipment performance have become essential to factory competitiveness.
The strengthened service system ensures that Jiashun not only delivers advanced machinery but also provides customers with the expertise needed to operate and maintain their equipment effectively. As the company continues to grow its presence worldwide, it aims to build long-term partnerships that support customers’ production goals and business expansion.
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